Did your holiday deliveries arrive late this peak season? According to the CBS Evening News, the answer is ‘likely.’
During 2019, retailers collectively sent two billion packages — a 20% increase from 2018 — over a shorter time period than last year. Increase volume, in addition to intense weather delays, forced major parcel carriers to fight to meet their SLAs on-time. On December 19, 2019, Convey was featured on CBS Evening News for its on-time carrier data.
The recording is provided below. Find out which parcel carriers sent holiday deliveries on-time during peak season.