Cookie Policy

This cookie statement was last updated on September 24, 2019 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://www.getconvey.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "All cookies", you consent to us using all cookies and plug-ins as described in the pop-up and this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

6.3 Advertising cookies

We do not use any advertising cookies on this website.

6.4 Social media buttons

On our website we have included buttons for Facebook, Twitter and LinkedIn to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and LinkedIn. These buttons work using pieces of code coming from Facebook, Twitter and LinkedIn themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter and LinkedIn are located in the United States.

7. Placed cookies

Drift

We use Drift for customer identity management.

Name Retention Function
Marketing/Tracking
driftt_aid 2 years Store a unique user ID
driftt_sid 30 minutes Store a unique session ID
DFTT_END_USER_PREV_BOOTSTRAPPED 2 years Stores last visit
DFTT_LEAD_HAS_PREV_IDENTIFIED 2 years Stores if the website visitor has provided contact details
Drift.Targeting.firstVisit persistent Store time of visit
Drift.Targeting.lastVisit persistent Stores last visit
Drift.Targeting.numberOfVisits persistent Stores number of visits
Drift.Targeting.numberOfSessions persistent Stores number of visits
Drift.Targeting.currentPageViewStarted persistent Store time of visit
Drift.Targeting.currentSessionStartedAt persistent Store time of visit
Drift.Targeting.previousSessionStartedAt persistent Store time of visit
Drift.Targeting.previousSessionEndedAt persistent Store time of visit
Drift.Targeting.activeSessionStartedAt persistent Store time of visit
Drift.Targeting.originalReferrer persistent Store referrer ID's
Drift.Targeting.previousPage persistent Count and track pageviews
Drift.Targeting.currentReferrer persistent Store referrer ID's
Drift.Targeting.searchTerm persistent Store used keyword and search engine
Drift.Targeting.referrerDomain persistent Store referrer ID's
Functional
driftt_wmd 2 years Store if a message has been dismissed
Purpose pending investigation
driftt_eid
drift_ujwt
driftt_aaid
Drift.Targeting.lastTargetingEvalUUID
Drift.Targeting.currentReferrerDomain
Sharing

For more information, please read the Drift Privacy Policy.

Google Analytics

We use Google Analytics for website statistics.

Name Retention Function
Statistics (anonymous)
_ga 2 years Store a unique user ID
_gid 1 day Count and track pageviews
_gat 1 minute Filter requests from bots
Purpose pending investigation
_gaexp
__utm*
Statistics
*_utm Track visits across websites
__utmc 30 minutes Store time of visit
UTMD_ none Count and track pageviews
__utmz 6 months Store used keyword and search engine
_gat_gtag_UA_* 1 minute Store a unique user ID
__utma persistent Calculate days and time to purchase
__utmb session Store time of visit
_dc_gtm_UA-* 1 minute Store number of service requests
_gat_UA-* session
Sharing

For more information, please read the Google Analytics Privacy Policy.

Google Analytics Dashboard for WP

We use Google Analytics Dashboard for WP for website statistics.

Name Retention Function
Purpose pending investigation
gadwp_wg_default_view
gadwp_wg_default_metric
gadwp_wg_default_dimension
gadwp_ir_default_swmetric
gadwp_ir_default_metric
Statistics (anonymous)
gadwp_wg_default_swmetric 1 year
Statistics
gadwp_ir_default_dimension 1 year Count and track pageviews
Sharing

This data is not shared with third parties.

Facebook

We use Facebook for display of recent social posts and/or social share buttons.

Name Retention Function
Marketing/Tracking
fbm_* 1 year Store account details
actppresence 1 year Manage ad display frequency
sb 2 years Store browser details
datr 2 years Prevent fraud
_fbp 3 months Track visits across websites
xs 3 months Store a unique session ID
fr 3 months Ad delivery
*_fbm_ 1 year Store account details
_fbc 2 years Stores last visit
Functional
csm 90 days Prevent fraud
c_user 90 days Store a unique user ID
wd 1 week Determine screen resolution
act 90 days Keep users logged in
presence session Track if the browser tab is active
Purpose pending investigation
frstxs
Sharing

For more information, please read the Facebook Privacy Policy.

Vimeo

We use Vimeo for video display.

Name Retention Function
Statistics
__utmt_player 10 minutes Track audience reach
vuid 2 years Store the user's usage history
Sharing

For more information, please read the Vimeo Privacy Policy.

Adroll

We use Adroll for cross-channel advertising.

Name Retention Function
Marketing/Tracking
__adroll_fpc
__adroll_v4
__adroll
Functional
__adroll_post_consent_css
__adroll_post_consent_html
__adroll_consent_paramas
Sharing

For more information, please read the Adroll Privacy Policy.

AddThis

We use AddThis for providing social share buttons.

Name Retention Function
Purpose pending investigation
__atuvs 1 year
__atuvc 13 months Store performed actions on the website
psc
uit
uvc 13 months Track visits across websites
cw_id
loc 13 months Store location data
mus 1 year
na_id
na_tc
ouid 1 year
__atssc
_at.cww
at-lojson-cache-ra-* persistent
at-lojson-cache-wp-* persistent
at-rand persistent
Statistics
uid 1 year Store a unique user ID
_at.hist.* persistent Store the user's usage history
Sharing

For more information, please read the AddThis Privacy Policy.

WooCommerce

We use WooCommerce for webshop management.

Name Retention Function
Purpose pending investigation
wc_*
wpwoocommerce_session_*
woocommerce_recently_viewed session
woocommerce_cart_* session
store_notice*
Functional
woocommerce_items_in_cart session
wp_woocommerce_session_* session Store performed actions on the website
Sharing

This data is not shared with third parties.

Hotjar

We use Hotjar for heat maps and screen recordings.

Name Retention Function
Purpose pending investigation
_hjUserId Store a unique user ID
_hjIncludedInSample session
Functional
_hjMinimizedTestersWidgets Store if a message has been dismissed
_hjClosedSurveyInvites 1 year Store if a message has been shown
_hjDonePolls 1 year Store performed actions on the website
_hjMinimizedPolls 1 year Store if a message has been dismissed
_hjDoneTestersWidgets 1 year Store performed actions on the website
_hjShownFeedbackMessage 1 year Store if a message has been shown
_hjSessionResumed
Statistics
_hjid 1 year Store a unique user ID
Sharing

For more information, please read the Hotjar Privacy Policy.

Wistia

We use Wistia for video display.

Name Retention Function
Marketing/Tracking
wistia persistent Store performed actions on the website
Sharing

For more information, please read the Wistia Privacy Policy.

Twitter

We use Twitter for display of recent social posts and/or social share buttons.

Name Retention Function
Marketing/Tracking
metrics_token persistent Stores if the user has seen embedded content
Functional
local_storage_support_test persistent Load balancing functionality
Sharing

For more information, please read the Twitter Privacy Policy.

LinkedIn

We use LinkedIn for display of recent social posts and/or social share buttons.

Name Retention Function
Marketing/Tracking
X-LI-IDC session Provide functions across pages
Sharing

For more information, please read the LinkedIn Privacy Policy.

Google Fonts

We use Google Fonts for display of webfonts.

Name Retention Function
Marketing/Tracking
Google Fonts API none Request user IP address
Sharing

For more information, please read the Google Fonts Privacy Policy.

Google Tag Manager

We use Google Tag Manager for website statistics.

Name Retention Function
Marketing/Tracking
_gcl_au persistent Track conversions
Sharing

For more information, please read the Google Tag Manager Privacy Policy.

Snowplow

We use Snowplow for website statistics.

Name Retention Function
Statistics
_sp_id* 2 years Store a unique user ID
Sharing

For more information, please read the Snowplow Privacy Policy.

Google Ads

Name Retention Function
Marketing/Tracking
_gac_UA-* 90 days Track audience reach
Sharing

For more information, please read the Google Ads Privacy Policy.

Complianz

We use Complianz for cookie consent management.

Name Retention Function
Functional
complianz_policy_id 365 days Register accepted cookie policy ID
complianz_consent_status 365 days Store cookie consent preferences
cmplz_user_data 365 days Determines which cookiebanner to show
Sharing

For more information, please read the Complianz Privacy Policy.

Google DoubleClick

We use Google DoubleClick for cross-channel advertising.

Name Retention Function
Purpose pending investigation
__ar_v4
1P_JAR
IDE
_drt_
___gads
id
ar_v4
DSID
idIDE
Marketing/Tracking
__gads persistent Ad delivery
Sharing

For more information, please read the Google DoubleClick Privacy Policy.

Atlassian Jira Servicedesk

We use Atlassian Jira Servicedesk for customer support management.

Name Retention Function
Purpose pending investigation
ajs_anonymous_id
ajs_group_id
ajs_user_id
Sharing

This data is not shared with third parties.

Miscellaneous

Name Retention Function
Purpose pending investigation
__d_mkto
__d_hsutk
__d_eloqua
__d_pardot
vuid


d-a8e6
__distillery
woEmail
woCompany
visitor_id*
visitor_id*-hash
ub_tracking_id
_gcl_aw
ParcelNo
FreightNo
ubvt
gwcc
ub-emb-*
loglevel
ub-emb-id
s-9da4
apt.uid
apt.dm
apt_uid
apt_dm
km_ai
km_lv
_gali
OTelJS.ClientId
__idcontext
__idcontext_afaa2674
apt.sid
apt_sid
Sharing

This data is not shared with third parties.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Convey, Inc.
200 East 6th Street, suite 300
Austin, TX 78701
United States
Website: https://www.getconvey.com
Email: info@getconvey.com
Phone number: (602) 892-6869

 Current status: AcceptedCurrent status: Denied

This cookie policy was synchronized with cookiedatabase.org on January 17, 2020