Convey Engage is helping us go from reactive to proactive while saving us time and money.
Configurable Business Rules
Take back control over your delivery experience. Prioritize, escalate and trigger action automatically as issues occur.
Task & Queue Management
Assign distressed shipments to individuals or teams for resolution.
Enable efficient and effective communication with internal team members, carriers and shoppers all within a single, simple interface.
Proactive Customer Communication
Keep shoppers up to date and allow customers to initiate conversations through preferred channels.
- Improved shopper experience
- Reduced costs, improved margins
- The ability to collaborate cross-functionally with ease
- Cloud-based applications can be deployed in as little as 2 weeks
- Mode & carrier agnostic
- All data is easily accessible via API