Convert

Drive revenue and win customers with intelligent pre-purchase estimated delivery dates (EDDs), available as early as the product detail page

Convert

Drive revenue and win customers with intelligent pre-purchase estimated delivery dates (EDDs), available as early as the product detail page

Reduce Cart Abandonment and Set Bold Delivery Promises You Can Keep

Delivery date reliability is the #1 consideration following price for online shoppers. In fact, 49% will abandon their cart due to a mismatch in delivery date expectations.

Convert provides retailers a scalable solution for setting competitive delivery expectations across all merchandise categories. Estimates, fueled by AI and derived from Convey’s expansive retail delivery network power the most accurate pre-purchase delivery estimates available in-market today.

What Shoppers Want

Download our third annual consumer survey to find out how delivery date estimates impact buying decisions.

Drive Conversion with Earliest Delivery Date Merchandising for All Products

51% of shoppers want a guaranteed delivery date at checkout. Unfortunately, network and fulfillment model complexity, unreliable transit tables, and varying levels of carrier technical maturity mean that retailers are often forced to present a rough guess at delivery date, a generic range or a ships-by date – none of which are optimized for conversion.

Convert makes competing with leaders like Amazon and Wayfair possible by inserting predictive delivery estimates early in the buyers journey. Driven by machine learning and based on more than 3.1B retail shipping events, Convert provides the accurate delivery estimates available to give you a leg up on the competition.

Enable In-Cart Delivery Appointment Scheduling

When purchasing large items online, shoppers are 162% more likely to convert if they are able to schedule their delivery at checkout. In-cart delivery appointment scheduling allows you to increase conversion by providing convenient scheduling options.

Instill delivery date confidence for large items with:

  • In-cart presentation of options from the earliest delivery date onward
  • Carrier confirmation of date and time
  • Appointment confirmation email

Keeping Last Mile Promises During the Holidays

Find our the keys to ensuring seamless delivery when congestion and weather threaten performance.

YDesign Drives 20% NPS Improvement

Find out how online brand, YDesign drove improvements in both experience and cost by keeping delivery promises.

Offer Choice While Controlling for Cost with Smart Delivery Merchandising

Convert can return multiple estimated delivery dates for different delivery service levels and fulfillment options to enable competitive merchandising — while maintaining the ability to select the most cost-concious fulfillment method. Machine learning driven estimates ensure you are able to present the most accurate delivery dates without the manual effort associated to maintaining a library of fulfillment rules.

Control the Experience with Flexible Deployment and Results

Convert is delivered to the consumer experience via API giving retailer the ability to control when, where and how delivery dates are presented. Your team is free to develop engaging, on-brand experiences that drive revenue – on any page and for any SKU.

Estimates at different confidence levels put you in control how aggressive you are willing to get to win business. Present more aggressive dates for your most competitive categories or more conservative predictions when competition isn’t a factor.

Smart, Not Rules-Based

Estimated delivery dates driven by AI mean fewer errors and time saved – no need to constantly maintain complex fulfillment rules.

Configurable Risk Tolerances

The delivery dates you present can make or break a shoppers choice between you or the competition – take control and set your own competitive threshold.

No Fulfillment Data? No Problem

Convey’s experienced team can help you develop a fulfillment estimation model based on your unique requirements.

One Solution for All Merchandise Categories

Simplify your EDD strategy with a solution that supports all items, large and small across all delivery service levels.

Want to See How Delivery can Drive Sales?

Connect with a Convey Representative to discuss your questions about Convey Convert or sign up for Convey’s next demo day now.