And so much more
Delivery Appointment Scheduling
Notify the consumer to schedule an appointment with the carrier and get products into consumers homes faster.
Promise Date Exceptions
Keep your delivery promises and keep customers updated with complete visibility into performance against your commitments.
Proactive Communication
Elevate customer expectations and positively impact retention with order alerts that reach customers before their delivery is delayed.
Order Exceptions
Quickly communicate order updates with customers about delays that carriers don’t report.
Batch Actions
Enhance the delivery experience by detecting and surfacing orders at risk and communicating at scale.
Automated Alert Subscriptions
Enable consumers to automatically subscribe to order updates reducing friction and giving customers the information they expect.
“With Convey, we’ve got a unified experience that feels like it’s all coming from UncommonGoods regardless of carrier. We see the delivery date as a promise, and the Convey platform is key to us being able to be keep it.”
