Our Delivery Experience Management Platform
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Complete Visibility
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Proactive Action
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Actionable Insights
Engage
Ensure customers get orders how and when they want, increasing loyalty and reducing cost to serve.
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Initiate
Intelligent planning, execution, management, and optimization of delivery networks.
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“Delivery Experience Management is key for us because as an eCommerce company, the first interaction we have with our customers is when the delivery team arrives. Knowing exactly what is happening at that time is key to our growth.” -
“At Build.com delivering an exceptional customer experience is key. Convey’s Intelligent Fulfillment Platform has had an immediate impact on our supplier drop ship program, and the technology has helped us deliver a consistently positive experience while still reducing our freight spend by 20%” -
“Our team is ruthlessly efficient in everything that we do, but that efficiency was lacking in our shipping systems. Convey changed that.” -
“At Jet.com we are committed to being on the forefront of retail technology and customer experience. Convey represents the kind of strategic partner that will help us reach our goal of making the shopping experience as easy and effortless as possible”
How much do delivery exceptions cost your company each year?
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$8
per Incorrect Address on Parcel Shipment
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$200
per Damaged Freight Shipment
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$25
per Return to Sender Parcel Shipment
