Perfect the Last Mile with
Delivery Experience Management

Improve cost-to-serve and get 4X efficiency
while creating outstanding customer experiences.


 

Our Delivery Experience Management Platform

  • Complete Visibility

  • Proactive Action

  • Actionable Insights

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Engage

Ensure customers get orders how and when they want, increasing loyalty and reducing cost to serve.
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Initiate

Intelligent planning, execution, management, and optimization of delivery networks.
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  • “At Build.com delivering an exceptional customer experience is key. Convey’s Intelligent Fulfillment Platform has had an immediate impact on our supplier drop ship program, and the technology has helped us deliver a consistently positive experience while still reducing our freight spend by 20%”
    Kevin Scott, Logistics Manager, Build.com
     

  • “Our team is ruthlessly efficient in everything that we do, but that efficiency was lacking in our shipping systems. Convey changed that.”
    John DeVierno, Head of Community Happiness, Grove Collaborative
     

  • “At Jet.com we are committed to being on the forefront of retail technology and customer experience. Convey represents the kind of strategic partner that will help us reach our goal of making the shopping experience as easy and effortless as possible”
    Nate Faust, COO, Jet.com
     

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How much do delivery exceptions cost your company each year?

  • $8

    per Incorrect Address on Parcel Shipment

  • $200

    per Damaged Freight Shipment

  • $25

    per Return to Sender Parcel Shipment

See what Lack of Visibility costs you

Featured Resources

Gartner SCM Summit: When Visibility is Commoditized
Read the Article
Report: Mapping Retail’s Last Mile Battleground
Get the Report
PODCAST: Increased Control over Last Mile Improves Retail Customer Satisfaction
Podcast: Increased Control over Last Mile Improves Retail Customer Satisfaction
Listen Now