Trusted by Industry Leaders and Retail Pioneers

Convey's Delivery Experience Management Platform

Power predictive pre-purchase delivery dates, intelligent outcome-based execution, advanced shopper communication, exception management, and transportation analysis.

  • Complete Visibility

  • Proactive Action

  • Predictive Insights

  • Revenue-Driving Experiences

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  • “We saw results almost immediately in cost savings and efficiency gains that make Convey a critical element of keeping our delivery promises to our customers.”
    Seth Goldman, CEO, UrbanStems

  • “Delivery Experience Management is key for us because as an eCommerce company, the first interaction we have with our customers is when the delivery team arrives. Knowing exactly what is happening at that time is key to our growth.”
    Amir Abramof, Director of Operations, Modloft

  • “At Bonobos, our commitment to providing better-fitting menswear and exceptional customer experience includes offering a better delivery service. One Bonobos customer took to social media to thank us after seeing an issue with his shipment and finding out they had already processed an overnight replacement before he called.”
    David Sasson, COO + CFO, Bonobos
  • “At delivering an exceptional customer experience is key. Convey’s Intelligent Fulfillment Platform has had an immediate impact on our supplier drop ship program, and the technology has helped us deliver a consistently positive experience while still reducing our freight spend by 20%”
    Kevin Scott, Logistics Manager,

  • “At we are committed to being on the forefront of retail technology and customer experience. Convey represents the kind of strategic partner that will help us reach our goal of making the shopping experience as easy and effortless as possible”
    Nate Faust, COO,

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How much do delivery exceptions cost your company each year?

  • $500

    "Where Is My Order?" Call

  • $200

    Damaged Freight Shipment

  • $400

    Freight Shipment Returned to Sender

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