Trusted by Industry Leaders and Retail Pioneers



Convey's Delivery Experience Management Platform

Power predictive pre-purchase delivery dates, intelligent outcome-based execution, advanced shopper communication, exception management, and transportation analysis.



  • Complete Visibility

  • Proactive Action

  • Predictive Insights

  • Revenue-Driving Experiences

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  • “We saw results almost immediately in cost savings and efficiency gains that make Convey a critical element of keeping our delivery promises to our customers.”
    Seth Goldman, CEO, UrbanStems


  • “Delivery Experience Management is key for us because as an eCommerce company, the first interaction we have with our customers is when the delivery team arrives. Knowing exactly what is happening at that time is key to our growth.”
    Amir Abramof, Director of Operations, Modloft


  • “At Bonobos, our commitment to providing better-fitting menswear and exceptional customer experience includes offering a better delivery service. One Bonobos customer took to social media to thank us after seeing an issue with his shipment and finding out they had already processed an overnight replacement before he called.”
    David Sasson, COO + CFO, Bonobos
  • “At Build.com delivering an exceptional customer experience is key. Convey’s Intelligent Fulfillment Platform has had an immediate impact on our supplier drop ship program, and the technology has helped us deliver a consistently positive experience while still reducing our freight spend by 20%”
    Kevin Scott, Logistics Manager, Build.com
     

  • “At Jet.com we are committed to being on the forefront of retail technology and customer experience. Convey represents the kind of strategic partner that will help us reach our goal of making the shopping experience as easy and effortless as possible”
    Nate Faust, COO, Jet.com
     

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How much do delivery exceptions cost your company each year?

  • $500

    per
    "Where Is My Order?" Call

  • $200

    per
    Damaged Freight Shipment

  • $400

    per
    Freight Shipment Returned to Sender

Get a Custom ROI Report

Featured Resources

eBook: How COVID-19 is Transforming Shopping Habits this Holiday Season and Beyond
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Report: Mapping Retail’s Last Mile Battleground
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PODCAST: Increased Control over Last Mile Improves Retail Customer Satisfaction
Podcast: Increased Control over Last Mile Improves Retail Customer Satisfaction
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