And so much more
Bulk Alerts
Proactively reach multiple consumers at once with bulk order updates powered by accurate and reliable delivery data.
Automated Communication
SMS and Email notifications allow you to easily communicate with consumers from the time an order is placed, to the time the item is delivered.
Dynamic Order Updates
Real-time digital interactions help you scale operations and get ahead of WISMO calls before they start.
Configurable Tracking
Not your average tracking page. Surface cross-sell opportunities with accurate order updates to keep your customers happy and your brand relevant.
Consistent Branding
Ensure every touchpoint with your customer reflects the voice and tone of your brand.
Exception Detection
Intelligent shipment exceptions give customer care teams the flexibility to proactively notify consumers of expected shipment issues.
“With Convey, we’ve got a unified experience that feels like it’s all coming from UncommonGoods regardless of carrier. We see the delivery date as a promise, and the Convey platform is key to us being able to be keep it.”
