Warning: These Delivery Disaster Stories May Hit Close to Home
Shopper expectations are on the rise and delivery experiences can make or break a brand. Unfortunately, having a delivery disaster is common with 1/2 of all customers experiencing an issue each year. Unacceptable delivery options are 1 of the top 2 causes of abandoned carts, and 70% of shoppers are unlikely to return to a retailer after a negative delivery experience.
We’ve compiled a list of 5 real-life delivery disasters from customers like yours. Download the ebook to learn what you can do to safeguard your customers.