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Inside the Mind of an Online Power Shopper

How delivery fosters loyalty with online retail’s most valuable shoppers

When the majority of shoppers (58.6%) believe the retail delivery experience is mediocre at best, including a full 20% who believe retailers are mostly unsuccessful at creating positive shipping experiences, delivering high shipping standards is a must to ensuring customer loyalty. Find out which factors power shoppers said would keep them coming back for more.

Inside the Mind of a Power Shopper