Delivery Experience Management
Get orders to customers how and when they expect
Manage and Scale Delivery Operations
On average, 11% of shipments experience an issue in transit, creating unhappy customers and eating up margins. Don’t let shipping exceptions hinder your business goals as you scale — deliver orders how and when your customers expect with Magento’s integration for Delivery Experience Management.
Empower your team to:
- Communicate through branded tracking pages and SMS alerts
- Identify and resolve issues before they impact your customers
- Collaborate with your carriers through one application
- Improve NPS, transit time, efficiency, and top-line growth
Learn Why Brands Should Manage Delivery Experiences with Convey and Magento.
How does it work?
- Quick time to launch, with no IT involvement
- Direct integration to Magento order feed
- Shipment data ingested into Magento console
- Pre-integrated opt-in capability for consumer shipment notifications
- No-cost extension with purchase of Convey license
Magento Marketplace Extension Available Now.
Tackle Delivery Inquiries with EfficiencyGive shoppers transparency & control and reduce WISMO calls by up to 75%
Actionable InsightsResolve issues 4x faster through integrated visibility data
Network OptimizationOptimize your shipping network with benchmarks and insights about carrier performance
Direct IntegrationGet started fast with little to no IT integration
Talk to a Convey Representative about the Magento Integration
For more information on Engage and Magento, please complete the form below and a Convey Representative will follow up to schedule a time to answer your questions.