Supply Chain Optimization

As customers expectations grow above & beyond fast and free shipping, learn how delivery experience management can be your last mile competitive advantage.

Delivery experience management is retail's last mile competitive advantage

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Delivery Experience Management Is Retail’s Last Mile Advantage

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When forced to connect disparate delivery data, you have 3 options: build a delivery solution, buy a solution, or do nothing. Learn the pros & cons of each.

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3 Ways To Take Control Of The Last Mile Delivery Experience

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The battle among retail heavyweights for last-mile supremacy has companies promising an expanding array of delivery options, each seemingly faster and more convenient than the last. Learn how to align Last Mile and Top-Notch Customer Service.

Video

WEBINAR: New Rules For Retail Supply Chain Success

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Learn how to create unified systems, from leveraging stores to automating warehouses in order to improve shipping efficiency in your supply chain.

Research

Retail TouchPoints: Shipping Efficiency Tech Guide

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Routing guides pose an operational challenge for dropship vendors who manage hundreds of vendors -- is it finally time to stop using them?

routing guide shredded

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Is The Freight Routing Guide Obsolete?

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Convey recently unveiled a new suite of Advanced Reporting modules as part of our Engage solution. These standard reporting data management ‘packs’ are designed to help retailers compete in the marketplace that Amazon and Wayfair have created.

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The Currency Of Supply Chain Is Data

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Canadian retailer, Indigo Books, aims to expand visibility, optimize last mile consumer deliveries across diverse carrier network with Convey.

Press Releases

Indigo Books & Music, Inc. Selects Convey to Ensure Effortless De...

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Despite the well-known costs of poor delivery, most retailers still fail to impress when it comes down to the final mile. So what can you do to improve package tracking experiences and retain more customers? 

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5 Must-Haves in a Package Tracking Solution

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As carrier capacity continues to fluctuate, it’s important to remember that you aren’t locked into using any particular carrier, strategy, or network design. Ultimately, understanding how carriers impact all areas of your business is extremely important to creating maximum value for your team. 

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Plan for Delivery Experience Success with Your Freight RFP

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Despite the complexity that exists when shipping large-items, shopper expectations remain high. Large-item retailers face a unique set of complex and costly fulfillment challenges. This blog discusses some of these challenges and provides ways to overcome them to drive loyalty.

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Overcoming The Large-Item Delivery Challenge

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In this post, we will dive into two carrier diversification myths, and uncover the truth about why it might help logistics teams tackle concerns over speed, cost, and customer experience. 

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Two Lies And A Big Truth About Carrier Diversification

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