Supply Chain Optimization

As customers expectations grow above & beyond fast and free shipping, learn how delivery experience management can be your last mile competitive advantage.

Delivery experience management is retail's last mile competitive advantage

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Delivery Experience Management Is Retail’s Last Mile Advantage

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Grove Collaborative’s operations challenge: As the business scales, can it cut cost-to-serve without sacrificing stellar customer experience? The answer is yes.

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WEBINAR: Can Delivery Exceptions Be Turned Into Opportunities?

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It’s crucial to provide a returns experience that keeps customers coming back, and extends your lifetime value. Learn how top retailers are tackling reverse logistics roadblocks.

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Take Control of Online Returns to Keep Customers Coming Back

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Convey has compiled a list of retail delivery statistics, outlining online shopping behavior. Uncover the latest stats here from top retail surveys such as the NRF, UPS, and more.

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Retail Delivery Statistics

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Did Amazon bite off more than it can chew with Amazon Prime Days and one-day delivery? Learn how the spike in volume affects carrier performance.

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As Prime Day Approaches, Amazon Stares Down Barrel Of The Delivery Gun

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When up against Amazon Prime Day's dominance of summer online shopping, learn how smaller retailers can leverage their strengths to become triumphant.

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Smaller Retailers Put Personal Stamp On Amazon’s Prime Day

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Amazon has reshaped customer expectations surrounding delivery. Can carriers keep up with the logistics of Amazon Prime Day to reap its rewards?

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Amazon Prime Day creates logistics challenges and opportunities alike

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Get an understanding of the retail holiday shipping imperative: to inspire confidence and repeat business from consumers. 

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Keeping Pace with Holiday Shipping Expectations

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As large companies like Amazon and Walmart announce improvements in their delivery speeds, constant logistics services become a reality.

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Are We Heading Toward 24/7 Logistics Services Or Are We Already There?

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Considering zone skipping? Understand how it can benefit your team, and ask yourself these 3 questions to see if it's the right strategy for your team.

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When To Consider Zone Skipping As A Logistics Strategy

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Learn how LTL carriers, paired with the right technology, are primed to improve customer experience through better freight management.

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Carrier Connections: Supply Chain Optimization through Partnerships

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