Delivery Exception Management
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Final Mile Automation With Big Results: Schedule Delivery Appointments
Any time a shipment changes hands, it adds wasted time and inefficiency to the supply chain. Learn how final mile automation and delivery appointment scheduling can increase efficiency and CX.
Read moreDeliver Higher Lifetime Value with Improved Shipping Experiences
Because consumers have more choices for the brands they can buy from, improving loyalty and generating repeat purchases has become critical on the path to long-term growth. Learn how improved shipping experiences deliver higher lifetime value for shippers.
Read moreBodybuilding.com improves on-time delivery and reduces WISMO
Bodybuilding.com deployed Convey’s delivery experience management platform to provide greater visibility into order delivery status, and enable proactive resolution of potential shipping issues. Through Convey, Bodybuilding.com is now able to more efficiently resolve in-transit issues with service providers, reducing costs and improving SLAs.
Read moreSchedule Large-Item Home Delivery Appointments
Empower your customers to self-schedule home delivery appointments within seconds.
Read moreBecome the MVP of Peak Season
The clock’s running out on 2017's peak season. Learn how top performing retailers are surmounting dizzying carrier delays to get presents under the tree in time.
Read morePrepping for peak: A delivery action guide for retail
Ensure the best customer delivery experience every time. Download our action guide to learn how to identify common retail shipping exceptions, know when and how to react, and fill in a worksheet to personalize the action plan to your organization.
Read moreConvey Raises $10 Million for Last-Mile Delivery, Real-Time Visibility
The additional $10 million in funding will support product acceleration and vertical expansion, helping shippers keep delivery promises and increase customer retention.
Read moreConvey adds case-management features to shipping portal
“One of the most challenging elements of creating a successful journey is the ability for shippers and carriers to quickly and easily communicate,” -Matt Howitt, Convey’s VP of Product. Learn how Convey’s case management feature creates a simplified, scaleable communication tool for shippers and carriers alike.
Read moreNew Carrier Portal for Proactive Transportation Case Management
Convey, the leading active delivery management platform, today announced the addition of powerful new transportation case management features to its Engage product that provide critical context around distressed shipments, and improve workflows for shipper-carrier collaboration and expedited issue resolution.
Read moreConvey Announces Carrier Portal for Transportation Case Management
Convey, the leading active delivery management platform, announced the addition of powerful new case management features to its Engage product that provide critical context around distressed shipments, and improve workflows for shipper-carrier collaboration and expedited issue resolution. Contextual views, multi-party collaboration, case management abilities, and rich documentation will provide faster time to resolution for distressed deliveries.
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