Delivery Exception Management

As customers expectations grow above & beyond fast and free shipping, learn how delivery experience management can be your last mile competitive advantage.

Delivery experience management is retail's last mile competitive advantage

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Delivery Experience Management Is Retail’s Last Mile Advantage

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By choosing the right mix of tools in your delivery strategy, you’ll make your customers happy and improve your bottom line. Learn how.

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4 Tips To Improve Your Last Mile Delivery Performance

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Learn how Modloft, paired with the right technology, improve transit times, increase perfect order rate, and perfect the last mile.

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Modloft: Improving Last Mile Customer Experience With Real-Time Visibi...

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Although eCommerce has grown, retailers often use a variety of different systems to manage their last mile data, and these systems don’t talk to one another. Learn why Experience Design (UX/UI) unlocks visibility and efficiency in the modern supply chain.

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Why Visual Design Matters In The Modern Supply Chain

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To close off the decade, Convey is recounting our most popular last mile supply chain blogs for the year. Learn which articles made the cut.

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Convey’s Top Six Supply Chain Blogs of 2019

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Cyber 5, the five-day holiday shopping frenzy that stretches from Thanksgiving through Cyber Monday, is in the books. Read the full recap here.

News

Cyber 5 2019 Analysis In Charts

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On December 19, 2019, Convey was featured on CBS Evening News for its on-time carrier data. Listen to the recording here.

News

CBS Evening News: Holiday Deliveries May Not Arrive In Time

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When last mile delivery shipments miss their Estimated Delivery Date, Sally's Shoes experiences WISMO calls. See how they could've avoided it.

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When Shipments Miss Estimated Delivery Dates, WISMO Reigns

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When managing a drop ship program, we see success as being directly tied to giving customers the best possible user experience. Learn five best practices for drop shipping success.

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5 Best Practices For Drop Shipping Success

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Listen to this short podcast, where CSCMP's President/CEO sits down with Convey's CGO to talk about final mile automation.

Podcasts

The Evolution Of Visibility In The Supply Chain And The Real Opportuni...

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At Convey, we use supply chain AI to detect shipments that will miss estimated delivery dates and disappoint customers. See how.

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Unlocking Supply Chain AI To Meet Customer Delivery Expectations

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