Customer Service Management
With a surge in demand around delivery before the holidays, customers want peace of mind that their online orders will arrive on time. In our blog, unwrap customer expectations and best practices for Black Friday and Cyber Monday orders.

Blog
Prepare For The Unexpected: Your Last Mile Delivery Checklist For Cyber Monday And Beyond
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Buckle up, retailers! With six fewer days between Black Friday and Cyber Monday, this holiday shopping season will be hectic. Learn what shoppers expect from their shipping this holiday season, and how to deliver on expectations.

Blog
Making and Keeping Last Mile Delivery Promises All Holiday Season
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For our Third Annual Consumer Study, we surveyed over 2,550 shoppers to understand the importance of delivery in eCommerce conversion and loyalty. Download the eBook to learn about shopper wants, needs, and expectations during the holidays and throughout the year.
Research
Last Mile Delivery Wars: How To Keep Your Promises and Win With Reliab...
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When it comes to supply chain management solutions, there are a lot of options to choose from, and it’s imperative to ask the right questions as you drill down into your needs. Discover which categories of technology are crucial to understand as you build your SCM toolkit.

Blog
What’s In Your Supply Chain Management Toolkit?
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