Customer Delivery Experience

As customers expectations grow above & beyond fast and free shipping, learn how delivery experience management can be your last mile competitive advantage.

Delivery experience management is retail's last mile competitive advantage

Featured Post

Delivery Experience Management Is Retail’s Last Mile Advantage

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Although Amazon is aiming to create new delivery standards such as one-day shipping retailers shouldn’t feel threatened and compelled to make the same moves in order to keep up.

Blog

Competing against One-Day Delivery Standards in Online Retail

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By integrating Delivery Experience Management with MercuryGate's TMS platform, Convey can continue to optimize the last mile in innovative ways.

News

MercuryGate to link TMS platform with last-mile delivery monitoring

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The companies share how integrating Convey's DEM solution with MercuryGate TMS will improve planning and visibility throughout the last mile.

News

Convey’s DEM platform integrated with MercuryGate TMS

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Read about how Convey and MercuryGate International Inc. are teaming up to ensure that businesses live up to their delivery promises.

News

Convey and MercuryGate tout new last mile-focused partnership

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Through Convey, Bodybuilding.com is now able to more efficiently resolve in-transit issues with service providers, reducing costs and improving SLAs.

Case Studies

Bodybuilding.com improves on-time delivery and reduces WISMO

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Convey partners with MercuryGate to provide end-to-end visibility and control.

Press Releases

Convey and MercuryGate Announce Partnership to Improve Last Mile Deliv...

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In last mile retail, most consumers won't return after 1 poor shipping experience. Learn why appeasements aren't sustainable solutions to delivery mishaps and understand how they eat into retail profit margins.

Blog

Maintaining Last Mile Retail Profits in the Age of Amazon

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The Gartner Supply Chain Executive Conference 2019 will be here before you know it! We can't wait to see you in Phoenix this May.

Events

Must See Sessions at the Gartner Supply Chain Executive Conference 2019

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Brands who understand how and why delivery exceptions happen can optimize their last mile logistics. Learn why this can't happen with spreadsheets.

Blog

The Case Against Spreadsheets in Last Mile Logistics

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We can't wait to see you in New York City this year! Check out our guide and schedule an appointment with us if you'll be at the show.

Events

Top Sessions to See at D3’s Retail Supply Chain Conference 2019

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