Customer Delivery Experience

Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.

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Featured Post

Delivery Experience Management is the Future of the Last Mile

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In this Freight RFPs 101 eBook, learn which questions to ask your team to optimize your carrier mix for customer experience and budget, and use our RFP template to reduce your carrier costs. Download it now.

Research

eBook: A Guide to Creating Freight RFPs

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In the first blog of a series, "Logistics Lingo," we take an in-depth look at White Glove Delivery, its impact on the customer experience, and how to choose the right services for your own carrier mix.

Blog

Should You Add White Glove Delivery to Your Carrier Mix?

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As medical device supply chain leaders must manage an ever-growing courier network, time-sensitive supply demands, and a trend towards consumerization of medical supply distribution -- a la Amazon. Explore how the market of medical devices has exploded in growth the past few years and how it impacts supply chain.

Statistics

Delivery Statistics for Medical Devices

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Convey has been named to the SDCE 100, the Supply & Demand Chain Executive magazine annual list of great supply chain projects, for its work with online retailer UncommonGoods.

Press Releases

Convey Receives SDCE 100 Award for Top Supply Chain Projects for 2018

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Logistics Management dives into Convey's newest round of funding, and what it means for company acceleration and the future of freight.

News

Convey announces $10M in new round of venture capital funding

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Convey plans to use the $10 million funding to expand into additional vertical markets and bring on new team members.

News

Top Austin Company Lands $10 Million to Break into New Markets

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The additional $10 million in funding will support product acceleration and vertical expansion, helping shippers keep delivery promises and increase customer retention.

Press Releases

Convey Raises $10 Million for Last-Mile Delivery, Real-Time Visibility

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This year, Dad decides to buy himself a grill for Father's Day. When his item is damaged in-transit, learn how his retailer goes above and beyond to keep its delivery promise and save the day.

Blog

Saving Father’s Day with a Delivery Promise

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Convey announced that it will build on its momentum of 300% growth in revenue run rate by doubling headcount, expanding to a new HQ in the heart of Austin, and bringing on four key leaders to shape future growth.

Press Releases

Convey Announces Executive Appointments as Company Expands Operations

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Convey is excited to head to the 3PL Supply Chain Summit at the Westin Peachtree Plaza in Atlanta from June 5-7. Check out our top sessions from the show, and come by Booth #27 to say hello!

Events

7 Sessions to Attend at the 3PL & Supply Chain Summit

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