Consumers plan to shop earlier and give retailers more time to deliver packages - in exchange they want free shipping, clear communication, and flexible fulfillment
options. Download the ebook to learn more.
eBook: How COVID-19 is Transforming Consumer Shopping Habits This Holi...
Download the Research
Convey’s 4th annual holiday survey reveals consumers will shop earlier and give retailers extra time to deliver packages in exchange for free shipping, timing transparency, and flexible fulfillment
Consumers Adjust Holiday Shopping Due to COVID – and Are Willing to Grant Retailers Leeway
See Full Press Release
We interviewed Daniel Sokolovsky, CEO of AxleHire, and an emerging leader in the same-day and next-day space to learn how these trends are affecting retailers, what’s going well, and where we can collectively improve.
AMA With AxleHire: Same-Day/Next-Day Delivery in a Post-COVID World
We interviewed Ruth Zive, Head of Marketing at the market leader in Automated Customer Service (ACX), Ada Support. We wanted to understand how retailers can maintain customer satisfaction levels throughout and beyond coronavirus (COVID-19) crisis.
AMA With ADA Support: How Retailers Can Maintain Customer Satisfaction...