Customer Delivery Experience

Reducing Post-Holiday Delivery Delays

Convey has been monitoring how shippers have been doing throughout peak events in the summer where delivery dates matter. Learn what post-holiday delivery delays tell us about how to prepare for Peak Season 2018.

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Bodybuilding.com improves on-time delivery and reduces WISMO

Bodybuilding.com deployed Convey’s delivery experience management platform to provide greater visibility into order delivery status, and enable proactive resolution of potential shipping issues. Through Convey, Bodybuilding.com is now able to more efficiently resolve in-transit issues with service providers, reducing costs and improving SLAs.

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Convey Engage Solution Overview

Convey helps retailers to make delivery amazing by connecting data across systems, providing context around shipments, and enabling transportation teams to quickly resolve exceptions with carriers.

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