In this video, Kirsten Newbold-Knipp, Convey’s Chief Growth Officer, goes over the trends that Convey has seen from its 3 billion+ shipping events, and she talks about shifting customer attitudes due to the changes in this unprecedented time.
Data Insights And Consumer Research Reveal COVID-19’s Impact On Retail
Watch the Video
With capacity constraints and quarantine policies changing frequently, retailers who ship big and bulky deliveries must manage customer expectations in this tumultuous environment. Stay up-to-date with how their policies affect retailers.
COVID-19: Maintaining Customer Expectations For Large-Item Delivery