Supply Chain Management Resources

The source for supply chain strategy, insights and best practices.

Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.

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Delivery Experience Management is the Future of the Last Mile

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In this learn how Delivery Experience Management (DEM) provides the single source of last-mile data and tools needed so that retailers can actively manage deliveries efficiently, at scale.

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Get Proactive to Make Delivery a Competitive Advantage

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This presentation provides a framework for understanding where your delivery organization sits relative to the delivery experience you are offering your customers.

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Does your delivery experience maturity ship up?

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Empower your customers to self-schedule home delivery appointments within seconds.

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Schedule Large-Item Home Delivery Appointments

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Convey helps retailers to make delivery amazing by connecting data across systems, providing context around shipments, and enabling transportation teams to quickly resolve exceptions with carriers.

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Convey Engage Solution Overview

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On March 7, 2018 Convey participated in a congressional hearing reviewing the impact of emerging technology on retail operations and logistics. The goal of this hearing was to brief the house subcommittee on digital commerce and consumer protection on the trends impacting the rise of online shopping and how those trends impact transportation in particular and the rise of various types of risks to consumers as a result.

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Congressional Hearing: Tech’s Impact on Retail Operations

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