Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.
Delivery Experience Management is the Future of the Last Mile
On March 7, 2018 Convey participated in a congressional hearing reviewing the impact of emerging technology on retail operations and logistics. The goal of this hearing was to brief the house subcommittee on digital commerce and consumer protection on the trends impacting the rise of online shopping and how those trends impact transportation in particular and the rise of various types of risks to consumers as a result.
Congressional Hearing: Tech’s Impact on Retail Operations
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