The majority of big item home deliveries require an appointment, whether that’s a curbside, threshold or white glove service. This part of the delivery experience is one of the most prone to failure, and technology has a role to play in providing a positive customer experience.
Tactics that Make or Break the Home Delivery Appointment
As retailers everywhere think about whether they should implement faster shipping options, such as two-day shipping or even next-day delivery, this holiday season, here are four questions they should consider first.
4 Questions To Ask Before Implementing Faster Shipping Options This Pe...