Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.
Delivery Experience Management is the Future of the Last Mile
"Our partnership with Convey will significantly enhance the delivery capabilities of our platform and network to enable our retailer customers to provide exceptional consumer delivery experiences, regardless of how the product is delivered.”
“Convey will enhance delivery capabilities of our platform”
“We’ve got a unified experience that feels like it’s all coming from UncommonGoods. That is one of best benefits for the customer. We can try new things and new carriers and the customer gets a consistent experience."
“Convey really shines on the operational side.”
"Convey’s Engage solution will give our team all the information we need to go from reactive to proactive while also providing us with the tools to communicate with all relevant parties within the same view.”