Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.
Delivery Experience Management is the Future of the Last Mile
Convey announced the results of its third annual consumer expectations study confirming the rising cost of a failed delivery experiences. Learn why 84% of shoppers are unlikely to return after poor delivery experiences.
Last Mile Delivery: What Shoppers Want and How to #SaveRetail
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