Grove Collaborative is on a mission to change the way consumers buy cleaning products. As the fast-growing, online brand scales, it strives to inspire loyalty by making customer service its differentiator — and win over shoppers from Amazon.
In this webinar, learn how the experts at Grove Collaborative:
Reduced response time for WISMO calls by 77%
Increased NPS by 9.4%
Saved $65 per damaged shipment
Listen to the webinars, and get ideas about how your brand can save costs in last mile delivery while creating outstanding customer experiences.
Moderator: Jenny Bebout
Cofounder and Director of Product, Convey
Head of Customer Happiness, Grove Collaborative
Team Lead, Grove Collaborative
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