Video

WEBINAR: Solidifying Customer Loyalty During eCommerce Supply Chain Shocks

Listen to experts from APL, CEVA, Convey, Kustomer, and Thankful on how to maintain customer confidence during the uncertainty of COVID-19.

In this on-demand COVID-19 webinar, learn strategies and tools that empower retailers to flex through unprecedented last mile challenges during the time of coronavirus, while reducing shopper anxiety and innovating new ways to deliver to customers. The panelists include team members from APL, CEVA, Convey, Kustomer, and Thankful.

Listen to the session to learn:

  • Proactive communication strategies in times of crisis
  • Time-saving techniques for solving delivery issues
  • Delivery solutions to retain customers and staff health

Kirsten Newbold-Knipp; Chief Growth Officer, Convey
Kirsten Newbold-Knipp
Chief Growth Officer, Convey
Chad Horenfeldt
Director of Customer Success, Kustomer
Jonathan Morris
VP of Sales & Delivery, Thankful
Rhonda Moon
Sr. Director of Value-Added Services, APL
Willetta Collier
Sr. Manager Home Delivery Service Center, CEVA