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Peak During a Pandemic: How Consumer Expectations are Different in 2020

An accelerated shift to eCommerce along with unprecedented strains on supply chains has retailers bracing for what will be an unpredictable buying season

2020 has been a year like no other in recent history. An accelerated shift to eCommerce paired with unprecedented strains on supply chains has many retailers bracing for what will be an unpredictable buying season.

Join us as we share the findings from our latest consumer survey that reveals how consumer expectations have changed this season and how you can respond to ensure shoppers come back in 2021.

Kirsten Newbold-Knipp; Chief Growth Officer, Convey
Kirsten Newbold-Knipp
Chief Growth Officer, Convey
Dan Bebout
VP of Customer Success