VIDEO: Amazon’s Momentum and Retailers’ Moment of Opportunity

Convey's Carson Krieg, Founder and Chief Truck Whisperer talks through our annual consumer survey and strategies for thriving in an Amazon world


Covid has redefined the e-Commerce shopping experience. With an 83% increase of consumers purchasing the majority of their goods on Amazon, e-Commerce experiences have become a winner-takes-all manifesto. Convey surveyed nearly 1,200 shoppers about Amazon and their shipping preferences to discover how other retailers can compete.

Join Carson Krieg, as he dives into the results of Convey’s 2nd Annual Amazon survey to reveal how 2020 impacted shopping behaviors, priorities, and experiences to discover what motivates shoppers to turn to – or away from – Amazon.

Carson Krieg
Founder and Head of Strategic Partnerships , Convey