Top Sessions to See at Shoptalk 2019

March 3-6, 2018 | Venetian, Las Vegas
The Convey team at Shoptalk 2019

The Convey team at Shoptalk

We’re excited to join 8,000 other attendees from some of the world’s top retailers and brands at Shoptalk in Las Vegas this year! We’re looking forward to four productive days of insightful content that we can use to help you optimize your delivery experience management. Be sure to check out the sessions below–they’re full of strategic takeaways about how retailers are transforming fulfillment and improving their supply chains.

Monday, March 4

Track Keynote: The Transformation of Traditional Retail

Nilam Ganenthiran, Chief Business Officer, Instacart;
Hilary Milnes, Retail Editor, Digiday (Interviewer);
Roger Rawlins, CEO, DSW;
Gilbert W. Harrison, Founder & Chairman Emeritus, Financo; Chairman, Harrison Group, Inc. (Interviewer)

To succeed in today’s retail environment, retailers are figuring out how to better meet the needs of changing consumers. Successful businesses are adapting by embracing new technologies, business models and partners. In this session, we’ll hear from two business leaders about how they’re navigating these new industry trends and their predictions for the future.

Track Keynote: Next Generation Shopping Experiences

Patrick Bousquet-Chavanne, CEO, Emaar Malls;
Stephen Sadove, Founding Partner, JW Levin Management Partners (Interviewer);
Maureen Sullivan, Chief Operating Officer, Rent the Runway;
Ian Friedman, Co-Head, Goldman Sachs Investment Partners (Interviewer)

With the rise of online shopping, customers demand enticing retail experiences that make shopping in-store worthwhile. Seamless integration between online and offline facets of the customer journey is a must. In this session, leaders from global retail organizations will discuss some of the groundbreaking ways they’re leading us into the future of shopping.

Tuesday, March 5

Building a Sustainable Business

Ethan Song, Co-Founder & CEO, Frank And Oak;
Stuart Landesberg, Co-Founder & CEO, Grove Collaborative;
David Bolotsky, Founder & CEO, UncommonGoods;
Edward Hertzman, Founder & President, Sourcing Journal (Interviewer)

Today’s shoppers are more concerned with the environmental impact of the products they buy than ever before. In this session you’ll hear three leading retailers discuss the strategies they’re using to create sustainable and transparent supply chains that are also cost effective.

Next Generation Supply Chains

Vidya Jwala, Chief eCommerce & Supply Chain Officer, Dick’s Sporting Goods;
Robert D’Loren, Chairman & CEO, Xcel Brands;
Natalie Mackey, CEO, The Glow Concept;
Edward Hertzman, Founder & President, Sourcing Journal (Interviewer)

Advances in technology are allowing retailers to create better supply chains, through the ability to monitor product journeys more closely and streamline transportation routes. In this session, hear from three brands and retailers as they discuss which supply chain technologies they’re finding most effective.

Transportation and Delivery

Kate Gutmann, Chief Sales & Solutions Officer; SVP The UPS Store, UPS Capital, UPS;
Ali Ahmed, Founder & CEO, Robomart;
Dr. Ali Kashani, Head of Postmates X, Postmates;
Yariv Bash, Co-Founder & CEO, Flytrex

The Future of Delivery

Brie Carere, EVP, Chief Marketing & Communications Officer, FedEx;
Tom Ward, SVP of Digital Operations, Walmart;
Dave Ferguson, Co-Founder, Nuro;
Krystina Gustafson, VP Content, Shoptalk (Emcee)

In this session, top retailers and transportation providers will highlight the latest innovations in transportation and delivery, and discuss how adopting these new processes can help increase efficiency and boost customer satisfaction.

Next Generation Fulfillment

Kevin Kuntz, SVP, Global Logistics Fulfillment, Gap Inc.;
Chris Bell, Head of Supply Chain, Wayfair;
David Hardiman-Evans, SVP, North America, Ocado Solutions;
Drake Watten, Partner & Managing Director, Boston Consulting Group (Interviewer)

Retailers today are exploring a variety of options to streamline the fulfillment process. From robotics to AI to automation, this session will feature three groundbreaking use cases of next generation fulfillment from some of the world’s most innovative retailers.

Wednesday, March 6

Using Customer Data to Engage Shoppers: Marketing, Loyalty and More

Chris Fitzpatrick, VP Business Analytics & Strategy, Vineyard Vines;
Elpida Ormanidou, SVP, Insights & Analytics, Chico’s FAS;
Mike Molitor, Head of eCommerce & Loyalty, Raley’s;
Julie Roy, VP, CRM, Digital, & Marketing Analytics, DSW;
Veronika Sonsev, Partner, Chameleon Collective (Interviewer)
10:50AM – 11:50AM

Retailers possess an enormous amount of consumer data–the more difficult task is knowing when and how to use it. In this workshop, you’ll hear from some top retailers about how they use their customer data to understand shopper behavior and create meaningful relationships.

See you soon at Shoptalk 2019! Check out the full agenda here, and if you’re interested in meeting up with us, please fill out the form to the right.

⇒ Get your copy of Internet Retailer’s Technology Focus Report: Building the online customer shopping experience.