Research

Retail TouchPoints: Mapping Retail’s Last Mile Battleground

Download your copy of the report for the state of the last mile

We all know that as eCommerce grows, the last mile only increases in importance. It's no secret that it's a battleground for customer experience, but it's one that brands can win. In this report, Retail TouchPoints maps out the state of the last mile, and shows customer preferences around customer experience, reverse logistics, feedback, and more.

Download the report to learn which shipping preferences and the delivery solutions will help retailers create innovative and efficient supply chains.

 

Retail Touchpoints: Mapping Retail's Last Mile Battleground: Why Innovative Delivery Solutions Could be the Next Big Disruption