Podcast

Redefining Home Delivery in the Age of the Customer

In these podcasts, logistics leaders from Boxed, Build.com, and BuildDirect share what the future of the customer delivery experience will look like.

In these exclusive podcasts, we discuss:

  • The role and importance of CX in home delivery and how that impacts supply chain performance
  • To what extent technology can enhance visibility
  • How to strike a balance between improving experience and maintaining costs
Joseph Bobko
VP Transportation
Jim Hourigan
COO
Kevin Scott
Logistics Manager
This research was completed independently by eft and was sponsored by Convey.