Redefining Home Delivery in the Age of the Customer

In these podcasts, logistics leaders from Boxed, Build.com, and BuildDirect share what the future of the customer delivery experience will look like.

In these exclusive podcasts on redefining home delivery, we discuss:

  • The role and importance of CX in home delivery and how that impacts supply chain performance
  • To what extent technology can enhance visibility
  • How to strike a balance between improving experience and maintaining costs

Listen to the podcasts below, and download the research behind the survey by filling out the form to the right:

Joseph Bobko, VP Transportation

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Jim Hourigan, COO

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Kevin Scott, Logistics Manager

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This research was completed independently by eft and was sponsored by Convey.