Convey, the leading active delivery management platform, today announced the availability of new and improved carrier scorecards and exception management tools for its customers. These capabilities provide shippers a comprehensive analysis of carrier delivery and transit issues — including performance at the individual carrier, service level and network level — with user interface capabilities that can be customized to prioritize the most important incidents.
Today’s shippers are held to increasingly higher standards of service, requiring them to continuously review and collaborate with carriers the optimize performance. Until now, self-reported carrier data has been the only way for shippers to stitch together performance metrics across disparate systems and providers. This data is often incomplete, outdated and disconnected from one carrier to another.
Convey’s real-time carrier performance reporting provides a single, aggregate view of carrier performance data, dynamically updated via API integration with more than 100 carrier systems. The solution also benchmarks individual carrier performance against other providers in the customer’s carrier network, using key metrics such as transit times, on-time delivery, and delivery against the promised-by date.
This article originally appeared in Morning Star. Read the rest of the article here.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.