Shoppers Share Keys to Astonishingly Good Customer Delivery

Final-mile experiences are becoming increasingly important, but many retailers are still missing the mark.

Today’s top retailers recognize that customer loyalty must be a core focus to succeed. However, meeting shoppers' expectations is becoming increasingly difficult. When it comes to customer perception, the delivery experience is one of the most influential factors. We recently completed a survey of 500 consumers to find out what they really want from their delivery experience. Check out our latest infographic to learn what they had to say.