Sessions You Can’t Miss at Home Delivery World 2019

April 4-5, 2019 | Booth #129 | Philadelphia, PA | Pennsylvania Convention Center

This year, don’t leave delivery to chance — join us in Philadelphia this April at Home Delivery World 2019. Whether you’re interested in parcel, freight, groceries, or just general supply chain, Home Delivery World has world-class sessions and speakers this year.

Be sure to check out our session in the Heavy Goods Track on Thursday, 4/4. Dan Bebout will be sharing his expertise on the last mile, and will be giving retailers a guide to benchmark their delivery experience based on company and supply chain maturity.

Here’s a guide to some of the sessions we’re most excited about. We’re looking forward to joining these leading retailers as they discuss the innovative strategies they’re using to improve delivery in the final mile.

Thursday, April 4, 2019

Parcel state of the union – Addressing the ever-increasing complexity of the parcel market

Speaker: Rob Martinez, Chief Executive Officer And Co Founder, Shipware, LLC
Track: Last Mile & Returns Seminar

Extending a brand experience to last mile delivery

Speaker: Rosemary Smith, Senior Manager, Supply Chain Development, LEGO Group
Track: Last Mile & Returns Seminar

Reduce your mobility costs on the back-end by getting it right the first time

Speaker: Chris Saunders, President, Integrated Communications
Track: Last Mile & Returns Seminar

‘On-the-way’ delivery: The difference is in the data

Speaker: Marc Gorlin, Founder And Chief Executive Officer, Roadie
Track: Data & Analytics

Marc Gorlin, founder and CEO of Roadie, will discuss how “just in time” logistics is fast and reliable. He’ll also share how this model is particularly adaptable during peak seasons and how you can use existing resources to forecast your organization’s shipping needs.

eCommerce in the U.S – How are shippers approaching last mile delivery?

Speaker: Ashwin Ramasamy, Co-Founder, PipeCandy
Track: Last Mile & Returns Seminar

Utilizing people, process and technology appropriately to achieve full visibility and optimization in the supply chain

Speaker: Todd Bernitt, Vice President Of Managed Services, Robinson Fresh | C.H. Robinson
Track: Grocery

In this session, Todd Bernitt of C.H. Robinson will discuss how organizations can utilize their employees and new technology to optimize their supply chains. By ensuring that employees are knowledgable about managing inventory and having full visibility of shipments, companies can improve customer satisfaction and lower costs.

Using analytics to optimize new business models in the last mile

Speaker: Vijaya Rao, Founder & Chief Executive Officer, DeliveryCircle
Track: Last Mile & Returns Seminar

Panel: Leveraging regional carriers for improved customer experience, speed to delivery and reducing transportation spend

Speakers: Dick Metzler, CEO, LSO; Seth Pierce, Vice President, Sales, LaserShip;Dave Meyers, Vice President Of Sales, United Delivery Service Ltd; Mark Magill, Vice President Of Business Development, OnTrac; Troy Ruffing, Director of Sales, GSO|GLS
Track: Last Mile & Returns Seminar

Analyzing your delivery framework and achieving an effective maturity model

Speaker: Dan Bebout, VP Customer Success, Convey
Track: Heavy Goods

In this session, Convey’s VP Customer Success, Dan Bebout will impart methods for analyzing pain points in your delivery framework and leveraging that knowledge to create an effective maturity model. He’ll also discuss best practices for remaining competitive based on observations of leading retailers.

Shipping heavy items – How shippers and transportation companies can enhance the delivery experience

Speaker: Joel Ritch, CEO, FragilePAK
Track: Last Mile & Returns Seminar

Friday April 5, 2019

Leveraging DC capabilities to offer a nationwide white glove final mile solution

Speakers: Anthony Dattilo, Vice President, Innovel Solutions; Jim Ridle, DVP Of Direct Delivery Channel And Home Delivery, Innovel Solutions
Track: White Glove & Fleets Seminar

Keynote: Delivery in the Age of Amazon

Speakers: Guy Bloch, CEO, Bringg; Lior Sion, CTO, Bringg
Track: Keynotes

Join Guy Bloch and Lior Sion of Bringg as they share their strategies for choosing the delivery model that is right for your organization and selecting technology that will help optimize delivery flows and ensure visibility over third-party delivery providers. They’ll discuss how these elements can work in synergy to ensure positive ROI and deliver ideal customer experiences.

Free delivery is expensive – Extracting hidden value within your last mile

Speaker: Darren Waxman, Chief Customer Guy, PICKUP
Track: Delivery Convenience & Packaging Seminar

Shaping the customer delivery experience: The criticality of setting customer expectations across the entire order lifecycle

Speaker: Doug Haebig, Home Delivery Product Manager, C.H. Robinson
Track: Delivery Convenience & Packaging Seminar

Effective planning – Working with your delivery agents to effectively plan for delivery hurdles

Speaker: Rick Lee, Chief Operating Officer, SEKO Logistics
Track: City Freight Show USA 2019

Use it or lose it: The power of realtime location data in the last mile

Speaker: Stephen Gheysens, Solutions Engineer, Mapbox
Track: Delivery Convenience and Packaging

Implementing tools and data that will effectively monitor packages and increase customer satisfaction

Speaker: Greg Dahlstrom, Vice President of Logistics,
Track: Parcel

Greg Dahlstrom, Vice President of Logistics at, will share various tools that are useful when monitoring shipments. By using platforms that can categorize exceptions and send automated alerts, businesses can leverage their carrier data to streamline the resolution process and improve the delivery experience for their customers.

We can’t wait to see you at Home Delivery World this year! To schedule a meet-up with us at the event, please fill out the form to the right.