RILA is back with LINK2019! We hope to see you in Orlando this year for four days of all things supply chain. With executives from leading retailers and manufacturing companies in attendance, we’re excited to learn more about how we can help businesses win customers over with stellar last mile delivery. All of the modern disruptions to the e-commerce make it more important than ever to provide customers with transparent and intuitive shipping services.
The following sessions tackle issues to keep in mind as consumers continue to expect more and more from their delivery experiences.
Monday, February 25th
The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption
Over the last ten years, shopping has changed in every way, and this is only the beginning. As shoppers go from bricks to clicks, their expectations are amplifying, and their loyalty is ever-difficult to earn — and keep. Professor Kahn, from the Wharton School of Pennsylvania, will present her success matrix for companies to survive and thrive in today’s competitive environment.
Reshaping The Retail Supply Chain with AI: Capacity Modeling as a Response to Aggressive Growth in Nordstrom’s E-commerce Channel
Jason Trusley, Vice President, Supply Chain & Operations at Nordstrom;
Ganesh Ramakrishna, Partner at Opex Analytics
Learn how AI is helping Nordstrom navigate the enormous growth in their e-commerce channel. With the help of Opex Analytics, Nordstrom’s Network Strategy team has been able to improve customer service while managing costs and adhering to business constraints.
Complexities of Large Format Last Mile
Steve Anderson, Executive Vice President, Operations at Williams-Sonoma;
Brian McNabb, Vice President, Global Transportation at The Michaels Companies;
Jeff Abeson, Chief Commercial Officer at Ryder System;
John Kacherski, Chief Commercial Officer at FIDELITONE
This panel of specialized last mile delivery providers will share perspectives on emerging trends, challenges, and solutions in this rapidly evolving space.
Getting ready for the future of freight today: Capitalizing on new technologies
Kelly Killingsworth, Vice President, Supply Chain & Logistics at Walmart;
Bill Kammerer, Principal at Deloitte Consulting LLP
Bill Kammerer, Retail Supply Chain Principal, Deloitte, will discuss what new technologies mean for the future of freight. Kelly Killingsworth, VP of Transportation, Walmart, will share how Walmart is using these new resources to get greater visibility on freight and create a connected driver experience.
Tuesday, February 26
Caution – Dangerous Curves Ahead: Domestic Transportation Outlook
Martin Bernstein, Director, Global Transportation & Trade Compliance at Hallmark Cards;
Mike Burns, Vice President, Global Transportation & eCommerce Logistics at Big Lots;
Rod Suarez, Economy Analyst at the ATA
This session will discuss some of the factors driving changes in the transportation market and explore how retailers can adapt to market pressures. Exchange ideas and solutions about some of the most pressing transportation challenges and opportunities faced by retail shippers.
How Your Stores Can Beat Amazon at its Own Game
Marc Chretien, Senior Director, eCommerce at Aldo Group Inc.;
Vivek Fariasm, Chief Technology Officer & Co-Founder at Celect
The evolution of online shopping has placed an enormous strain on retailers. Customers now demand 24/7 accessibility to complement their ability to purchase anything from any place at any time. This session will explore how retailers can leverage advanced analytics to beat this “last mile” supply chain challenge.
Wednesday, February 27
The Future of Fulfillment – Faster, Slower, Reverse, Repeat
Tom Enright, Vice President, Retail Supply Chain Research at Gartner
Many retailers believe that fast order fulfillment is key. In this session, Tom will explore the changing landscape of delivery and discuss three other priorities that are integral to understanding consumers and achieving future success.
We look forward to seeing you at LINK this year. Check out the full agenda here, and if you’d like to schedule a meet up, please fill out the form on this page.