Your Guide to the 2018 Gartner Supply Chain Executive Conference

Booth #S21 | InterContinental London - The O2 | London, UK | September 23 - 25, 2018

We’re excited to head to London for the Gartner Supply Chain Executive Conference! With over 700 attendees, more than 50 exhibitors, and 35 Gartner analysts to engage with, this conference will be jam-packed with industry insights.

With digital disruption at the top of mind for everyone, we are anticipating a lot of discussion around supply chain evolution and improving customer experiences in the final mile. Be sure to check out our session on Tuesday at 1:20PM: “How Does Your Delivery Experience Maturity Ship Up?” as well as our agenda, below, of top final mile sessions at the show.

Convey Gartner agenda

The Convey team at the Gartner Supply Chain Executive Conference


Day 1: Sunday, 23 September 2018

How to Succeed in a Consumer-Centric World

2:30 PM – 3:15 PM
Speaker: Thomas Eichhorn, SVP Global Logistics & Distribution (Adidas)

As consumer expectations rise, supply chain systems must improve as well. Join the SVP of Adidas, Thomas Eichhorn, as he discusses how he met customer requirements for improved service levels while maintaining costs.

Amazon, Personalization, and Consumerization: Preparing for Disruption in the Life Sciences Industry

4:30 PM – 5:15 PM
Speaker: Stephen Meyer, Research Director (Gartner)

How will players in Pharma and Med Device industries build supply chains to support a quickly evolving industry? Stephen Meyer will discuss Gartner research on supply chain capabilities, market players, and market dynamics. In this session, learn how market disruption will change the future of life sciences.

Aligning Planning and Execution: Making Retail S&OP Real

5:30 PM – 6:15 PM
Speakers: Mike Griswold, Research VP (Gartner); Tom Enright, Research VP (Gartner)

As retailers aim to balance cost and experience online, leaders are turning to Sales & Operations to improve planning. Learn about the fundamentals of this role, as  well as what the impacts of this shift will mean for KPIs and company organization.

Day 2: Monday 24 September, 2018

Keynote: Move to Mastery — Innovate, Disrupt and Scale the Digital Supply Chain

9:00 AM – 9:45 AM
Speakers: Beth Morgan, Research VP (Gartner); Simon Bailey, Research Director (Gartner); Dana Stiffler, Research VP (Gartner)

When online competition for retail is fierce, how will supply chains innovate, disrupt and scale to create value? How can you leverage the power of people, organization, and technology to achieve the level of mastery required to succeed? This opening keynote with Beth Morgan, Simon Bailey, and Dana Stiffler will offer up laughs, practical advice, and inspiration for anyone in the digital journey.

How to Compete Effectively in Europe’s Online Markets

11:30 AM – 12:15 PM
Speaker: Tom Enright, Research VP (Gartner)

How can companies compete effectively in the online world? Join Tom Enright as he discusses the shift of services to online channels and current challenges of retailers. Learn how to strengthen competitive stance against big players in the market, and compete more effectively in the online world.

Workshop: Create Your Digital Roadmap With the Matrix Framework

1:45 PM – 3:15 PM
Speakers: Pierfrancesco Manenti, Research VP (Gartner); Roman Nowak, Leadership Partner (Gartner)

This workshop will delve into the matrix framework as the methodology of choice to drive digitalization initiatives. JoinPierfrancesco Manenti and Roman Novak in mapping their supply chain on the matrix to identify the most critical digital gaps.

Case Study: How Lenovo Is Developing a Customer Experience Strategy for Logistics in a Digital World

2:15 PM – 3:00 PM
Speakers: Lisa Callinan, Research Director (Gartner); Gareth Davies, Executive Director/Head of Global Logistics (Lenovo Group)

When customer experience is critical to the development of online shopping, why is supply chain stuck in the back seat? In this session, Gartner’s Lisa Callinan and Lenovo’s Gareth Davies discuss how changes in customer experience and supply chain allowed Lenovo to compete in the digital market.

Mastering Digital Logistics: Blending Innovation With Scale to Counter Disruption

4:15 PM – 5:00 PM
Speaker: James Lisica, Research Director (Gartner)

With the complexity of colliding logistics and digital worlds, company success will soon rely on mastering and scaling new and emerging technology across departments. In this session, Gartner’s James Lisica will dive into the state of the logistics landscape: how technology is disrupting logistics, the march toward digitalization, and how companies are adapting. Most importantly, he will discuss cohesive and scalable approaches to rapidly changing logistics strategy.

Day 3: Tuesday, 25 September, 2018

Developing a Digital Culture

11:15 AM – 11:45 AM
Speaker: Ken Chadwick, Research VP (Gartner)

What does company culture have to do with digital strategy? In this session Ken Chadwick will aid participants in mapping links between the two topics, and he will share insights on how to develop a culture that sets up foundations for a successful digital future.

Convey: How Does Your Delivery Experience Maturity Ship Up?

1:20 PM – 1:40 PM
Speaker: Chris Richter, VP of Revenue (Convey)

The last mile is becoming more rushed, more expensive, and an ever-more-critical contributor to positive customer experiences. Leaders are quickly evolving their teams, processes, technologies to remain competitive. This workshop will provide a framework for understanding where you sits relative to the experience you are offering your customers. Participants will learn how to reach the next level of maturity and how to remain competitive.

Digital Technologies in Transportation: From Electric Vehicles to Blockchain

3:30 PM – 4:15 PM
Speaker: Bart De Muynck, Research VP (Gartner)

With “Uberization” and “Blockchain,” 2018 was the year of supply chain buzzwords. Gartner’s Bart De Muynck will give participants an understanding of these words and their impact on digital technology with a case study. Learn how a shipper successfully ventured into the world of autonomous trucks, visibility, and other advanced technologies.

Future Supply Chain 2028: Four Factors to Watch

4:30 PM – 5:15 PM
Speaker: Steven Steutermann, Managing VP (Gartner)

Supply chain is being pushed into the spotlight with inclusion into the customer experience model, labor shortages, and quickly growing technology. Will the future be all drones and AI? According to Gartner’s Steven Steutermann, there are four factors to look out for in the next ten years — learn what 2018’s supply chain will look like.

You can find the full Gartner Supply Chain Executive Conference agenda for 2018 here, or learn more about Convey’s solution.
If you would like to meet up with us at the show, please fill out the form at the top of this page.