Mark your calendars—eTail West 2019 will be here before you know it!
We all know that Amazon has set a high bar for consumers with fast and free shipping — we’re excited to talk to retailers about how they can get the insights and tools to manage costs, enable efficient transportation, and make their customers happier. We’re looking forward to elevating delivery experience management to the next level, so that your customers not only receive their purchases on time, but trust you to provide an optimal shipping experience.
Don’t miss out on a diverse lineup of speakers covering topics from revolutionizing retail experiences to succeeding in the digital realm. Here are just a few of sessions on last mile innovation that we’re excited about:
Wednesday, February 20th
Unlocking The Future Of Customer Engagement
Speaker: Greg Revelle, Chief Marketing Officer, Kohl’s
Personalization is key to delivering a seamless shopping journey to Kohl’s customers. In this session, Greg Revelle will share an inside look at how Kohl’s empowers families to lead fulfilled lives through a personalization strategy that is driving traffic and customer conversion.
Customers First. Technology Second—Future Retail Innovations And The New Rules For Your Business
Speakers: Kedar Deshpande, VP of Technology & Marketing, Zappos Family of Companies;
Kobi Elbaz, VP & GM, Personal Systems, HP Americas;
Stefan Nandzik, VP of Marketing, Signifyd;
Ganesh Srivats, CEO, Moda Operandi
Case Study Remix: Leveraging vs. Competing with Amazon
Bobby Lyons, CDO, Markwins Beauty Brands Inc.
Living Room Meet Fitting Room: Bridging the Gap Between Online & Offline Shopping
Speaker: Matthew Suraci, Head of Commercial, North America Klarna
Thursday, February 21
Shopper-First Retailing: What Shoppers Really Want — Based on Data, Not Opinions
Speaker: Heike Young, Director, Industry Strategy and Insights, Salesforce
Using Technology To Craft Unique And Personalized Retail Experiences
Speaker: Fernando Madeira, President, ipsy
As President of one of the leading beauty companies, ipsy’s Fernando Madeira will share insights into how his team is working to provide unique shopping experiences and increased product choice for each of its customers using technology.
Panel Discussion: Overhauling Your Loyalty Program For Today’s Digital Customer
Speakers: Alicia Radabaugh, Director, eCommerce, MVMT Watches;
Joshua Margolis, VP Customer Journey, Caesars Entertainment;
Don Pillsbury, Head of Retention, Rothy’s;
Kate Jung, Director, Loyalty, Mobile and Partnership, EXPRESS;
Nick Dujnic, VP of Marketing, Liveintent
In God We Trust. All Others Must Bring Data
Speaker: Chris Clark, Co-founder & CTO, Grove Collaborative
Friday, February 22
Keynote: Who’s Behind Those Clicks? The Connected Customer On Their Digital Journey
Speaker: Kimberly Grabel, SVP of Marketing, Soma (A Chico’s FAS Brand)
We hope to see you in Palm Springs soon! Join us for four transformative days of learning with the world’s top retailers. To schedule a meet-up with us, please fill out the form to the right.