As we wrap up 2016 and prepare for 2017 we wanted to revisit the year in deliveries. How did retailers perform? What were consumers biggest demands? What can retailers do to prepare for next year? Check out this year’s biggest delivery stories.
It’s been an eventful year, from shipping rate hikes, to a spike in holiday delays, to the development of strategies for processing returns more efficiently. Check out these articles to see how well retailers did.
Shoppers are becoming more demanding of the delivery experience every year. From fast delivery, to greater order transparency, to more delivery options. This year’s studies revealed critical areas retailers should focus on in 2017.
The start of a new year means all new opportunities to improve the shopping experience. These articles will share tips to guard against shopper disappointment, tips to go from reactive to proactive, and ideas for how to improve delivery efficiency.