Remember the line from the movie “Field of Dreams”? “If you build it, they will come!” That may be true, but the real questions are “When?” and “How much will it cost?”
Answers to those questions are imperative for any retailer shipping merchandise, but more so for online merchants like Build.com, on online home improvement retailer whose high freight costs and limited control of more than 400 distribution centers were nibbling away at its bottom line until partnering with Convey, a cart-to-door delivery platform that enhances the customer experience and prevents profits from flying out the door.