About Convey

With delivery expectations skyrocketing, brands cannot leave the critical last mile to chance. Convey’s Delivery Experience Management platform combines real-time visibility, post-purchase experiences, and advanced insights and analytics to create a solution uniquely capable of perfecting last mile delivery. Supply chain and customer experience leaders including Neiman Marcus,, and Eddie Bauer rely on Convey’s software and expertise to take action to ensure shoppers get their orders how and when they want, resulting in happier, loyal customers and a lower cost to serve. Founded in 2013, Convey is backed by Silverton Partners, Techstars Venture Group, RPM Ventures and based in Austin, Texas.

More about Convey

As Seen In

Recent Press Releases

Survey Reveals Consumers Overwhelmingly Positive About Recent Holiday Shopping Experiences

New Survey from Convey Reveals Consumers Were Overwhelmingly Positive About Recent Holiday Shopping

Consumers Adjust Holiday Shopping Due to COVID – and Are Willing to Grant Retailers Leeway

Convey’s 4th annual holiday survey reveals consumers will shop earlier and give retailers extra ti

New Survey Reveals How Consumers Shop During COVID-19 Pandemic

Convey announced key findings from a new consumer study that looks at changing shopping behaviors an

New Consumer Survey Reveals Mixed Feelings About Amazon

Even as fast, free shipping proves irresistible, 1 in 4 have negative feelings about Amazon’s impa

Convey’s New Product Discover Reveals Hidden Issues with 17% of Holiday Deliveries

Convey Discover detected that 17% of holiday deliveries were bound to miss their estimated delivery

Recent News

Attention Marketers And Customer Experience Leaders: Here Is How The Coronavirus Pandemic Is Changing Customer Behavior

Retail customers want transparency and proactive communication during uncertain times like a pandemi

UPS Daily Volume Up 8.5% As Shoppers Order More Online

UPS reported a 9.3% growth in U.S. revenue and an increase in deliveries to homes versus businesses.

Here’s What Texas Stores and Malls Came Up With For New “Retail To Go”

Texas' “retail-to-go” phase of reopening the state’s economy starts Friday. But your favorite

Cyber 5 2019 Analysis In Charts

Cyber 5, the five-day holiday shopping frenzy that stretches from Thanksgiving through Cyber Monday,

CBS Evening News: Holiday Deliveries May Not Arrive In Time

On December 19, 2019, Convey was featured on CBS Evening News for its on-time carrier data. Listen

Company Statistics

  • Founded



  • Funding Raised

    Funding Raised


  • Team Size

    Team Size

    57 People

  • Exceptions Managed Daily

    Exceptions Managed Daily


See Industry Stats


Read more about what our customers have to say about Convey.

View Testimonials
Case Studies

Case Studies

Read more detailed accounts of how our customers are using Convey.

View Case Studies
Brand Assets

Brand Assets

Download logos, images and more to support your media content.

View Brand Assets