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About Convey

With delivery expectations skyrocketing, brands cannot leave the critical last mile to chance. Convey’s Delivery Experience Management platform combines real-time visibility, post-purchase experiences, and advanced insights and analytics to create a solution uniquely capable of perfecting last mile delivery. Supply chain and customer experience leaders including Neiman Marcus, Jet.com, and Eddie Bauer rely on Convey’s software and expertise to take action to ensure shoppers get their orders how and when they want, resulting in happier, loyal customers and a lower cost to serve. Founded in 2013, Convey is backed by Silverton Partners, Techstars Venture Group, RPM Ventures and based in Austin, Texas.

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Recent Press Releases

Convey-Logicbroker Partnership Optimizes Delivery for Retailers’ Dropship Networks

The Convey-Logicbroker partnership automates freight decisions, enhances customer experience and imp

Convey Wins SDCE 100 Supply Chain Award with Bodybuilding.com

Convey, Inc. announced winning the SDCE 100 Supply Chain Award with Bodybuilding.com for Delivery Ex

Convey and MercuryGate Announce Partnership to Improve Last Mile Delivery

Convey partners with MercuryGate to provide end-to-end visibility and control.

Convey Announces Magento Partnership and Commerce Platform Integration

Delivery experience management enhances customer satisfaction, reduces “where’s my order” call

Convey Debuts Delivery Experience Management with Exception Recovery

Early Adopters of Industry-First Collaboration Capabilities See 80% Faster Exception Resolution, Sig

Recent News

Last-Mile Delivery Is a Battleground

Kirsten Newbold-Knipp, CMO, Convey Inc., examines the role of delivery experience management in last

MercuryGate to link TMS platform with last-mile delivery monitoring

By integrating Delivery Experience Management with MercuryGate's TMS platform, Convey can continue t

Convey’s DEM platform integrated with MercuryGate TMS

The companies share how integrating Convey's DEM solution with MercuryGate TMS will improve planning

Convey and MercuryGate tout new last mile-focused partnership

Read about how Convey and MercuryGate International Inc. are teaming up to ensure that businesses li

How a lack of delivery visibility produces frustrated customers

Brands need better insights to see all shipments, across all carriers, in real time. Read to learn t

Company Statistics

  • Founded

    Founded

    2013

  • Funding Raised

    Funding Raised

    15.75M

  • Team Size

    Team Size

    40 People

  • Exceptions Managed Daily

    Exceptions Managed Daily

    22k

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Case Studies

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