About Convey

With delivery expectations skyrocketing, brands cannot leave the critical last mile to chance. Convey’s Delivery Experience Management platform combines real-time visibility, post-purchase experiences, and advanced insights and analytics to create a solution uniquely capable of perfecting last mile delivery. Supply chain and customer experience leaders including Neiman Marcus,, and Eddie Bauer rely on Convey’s software and expertise to take action to ensure shoppers get their orders how and when they want, resulting in happier, loyal customers and a lower cost to serve. Founded in 2013, Convey is backed by Silverton Partners, Techstars Venture Group, RPM Ventures and based in Austin, Texas.

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As Seen In

Recent Press Releases

Survey Reveals 5% Increase in Supply Chain Teams Who Have CX Tools

In this EFT survey, over 200 supply chain leaders were asked to examine the role of last mile custom

Convey Launches Self-Service Delivery Appointment Scheduling

New Feature Boosts Shopper Satisfaction While Reducing Cost for Retailers and Carriers

Convey’s Dan Bebout Honored with SDCE 2019 Pros to Know Award

Founder/VP of customer success named to annual list of top supply chain practitioners

eCommerce Study Reveals Disconnect Between CX & Supply Chain

Convey conducted a eCommerce parcel delivery survey, and found that tools vary across teams, putting

Convey Reports 2018 Record Revenue for Delivery Experience Management

Convey announced record results for 2018 including a 300 percent increase in year-over-year revenue,

Recent News

When Order Tracking Falls Short

Customers expect brands to match the delivery service levels of Amazon. Learn why order tracking and

4 Ways Amazon Could Shake Up Supply Chain Trends In 2019 And Beyond

If there’s one topic on top of every retailer’s strategic planning list this year, it’s probab

LTL Visibility Needed for Retailers during Holidays

J.B. Hunt has heavily invested in modernizing its supply chain, employing better operating systems a

Black Friday Delivery Data

Delivery data from the 2018 Black Friday shopping reveal new trends in shopping preferences and less

Shift from Reacting to Preventing Delivery Issues

Convey, a final-mile delivery software company, created a four-stage maturity model to help brands i

Company Statistics

  • Founded



  • Funding Raised

    Funding Raised


  • Team Size

    Team Size

    40 People

  • Exceptions Managed Daily

    Exceptions Managed Daily


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Case Studies

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