Delivery expectations are on the rise, and they’re not going to plateau any time soon. In our annual report, 74% of 1,500 shoppers surveyed said that shipping is important to the overall shopping experience — learn what they wanted from their delivery experiences, and how to build up customer trust so they keep coming back.
Convey Data: On-time delivery slippage suggests a rocky holiday may lie ahead
Insights & DataRead More
Supply Chain Struggles Go Mainstream: What Brands Need to Know About 2021 Holiday Shopping
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