Trusted by Industry
Leaders and Retail Pioneers

“Convey offered a streamlined solution that we could basically plug and play while integrating very easily with our WMS, resulting in a near-instant, immense improvement in end-to-end delivery visibility, coupled with great reporting.”

Julia Babina SVP, Operations & Customer Experience
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“Knowing that our customer service team has greater visibility into tracking details, and that our customers have a positive delivery experience aligned with our brand promise is exciting.”

Wayne MacGregor Director of Logistics
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“We saw results almost immediately in cost savings and efficiency gains that make Convey a critical element of keeping our delivery promises. Our internal care team is happier and more productive due to Convey.”

Seth Goldman CEO of UrbanStems
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“With Convey, we’ve got a unified experience that feels like it’s all coming from UncommonGoods regardless of carrier. We see the delivery date as a promise, and the Convey platform is key to us being able to be keep it.”

MC Halfpenny Director of Operations
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“Convey has allowed us to not only ensure fast, accurate deliveries, but also to proactively communicate with customers when there is an issue. This personal touch makes all the difference in creating a loyal customer base for the long haul.”

Greg Dahlstrom (former) VP of Logistics, Bodybuilding.com
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Use Data to Make Decisions

Predictive network intelligence
We synthesize disparate data into simple, intelligent solutions to proactively optimize customer delivery experiences.
Automated customer engagement
We empower you to deliver consistent, timely order updates at every customer touchpoint.
Reliable delivery experiences
We power pre-purchase delivery dates to help you set accurate customer expectations.
Real-time order visibility
We surface data-driven insights to help you manage the entire click-to-delivery journey.

Real-Time Order Visibility

  • Predictive Delivery Data

    Leverage predictive delivery data to give logistics teams the visibility they need to fuel your last mile operations.

  • Proactive Customer Engagement

    Communicate with customers when a delivery has started, when an issue is anticipated, and when it’s arriving with proactive SMS and email notifications.

  • Complete Lifecycle Orchestration

    From purchase to return, Convey provides a complete view of a shipment’s status at every stage of the journey.

Streamlined Workflows

Simplify the way your team collaborates and finds delivery information to minimize “where’s my order” calls, speed time-to-resolution, and reduce disposition times.

Our Products

Discover

Reduce cost and reveal hidden issues with prescriptive analytics and transportation insights.

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Convert

Drive revenue and win customers with intelligent pre-purchase estimated delivery dates (EDDs), available as early as the product detail page.

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Engage

Drive loyalty and reduce WISMO calls with post-purchase customer experiences and proactive notifications for all methods of delivery.

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Recover

Reduce cost-to-serve and improve efficiency with proactive carrier collaboration, real-time shipment visibility, and exception management.

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Extend

Get the most out of your investment and extend the value of your delivery data by powering users and systems across your organization.

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See How Convey Customers Solve Order Issues

Take a 3 minute self-guided tour to see how top brands use predictive data to save hours each day and keep consumers happy.

Launch Interactive Tour

Get in Touch with the Last Mile Experts