Turn Exceptions into Advantages

Find, collaboratively resolve, and manage last-mile delivery exceptions in transit to avoid costs and impress customers.

Turn Exceptions into Advantages

Find, collaboratively resolve, and manage last-mile delivery exceptions in transit to avoid costs and impress customers.

CRM System Integration

Eliminate silos and improve outcomes by connecting, triggering and tracking activities for customer care and logistics in one place.

Normalized Exception Data

Transform over 12,000 shipment status codes from 110+ carriers into simplified and easy to understand status codes. Learn more »

Unlimited User Licenses

Give Customer Care, Logistics, Operations, or eCommerce teams access to solve any issues that customers may have.

Carrier Performance Analytics

Unified, on-demand insights on carrier exception performance and responsiveness to aid in partner management. Learn more »

Talk to a Convey Engage Expert

For more information on Engage, please complete the form below and a Convey Representative will follow up to schedule a time to answer your questions.