Infographics Archives

Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.

Delivery Experience Management is the Future of the Last Mile

Get an understanding of the retail holiday shipping imperative: to inspire confidence and repeat business from consumers.

Blog

Keeping Pace with Holiday Shipping Expectations

Considering zone skipping? Understand how it can benefit your team, and ask yourself these 3 questions to see if it's the right strategy for your team.

Blog

When To Consider Zone Skipping As A Logistics Strategy

Learn how LTL carriers, paired with the right technology, are primed to improve customer experience through better freight management.

Video

Carrier Connections: Supply Chain Optimization through Partnerships

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What do you need to optimize your carrier mix for customer experience and budget? Use our Freight RFP template to reduce your carrier costs.

Research

Free Freight RFP Template

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The Convey-Logicbroker partnership automates freight decisions, enhances customer experience and improves process efficiency by 41% for BBQGuys.com

Press Releases

Convey-Logicbroker Partnership Optimizes Delivery for Retailers’ Dropship Networks

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Convey, Inc. announced winning the SDCE 100 Supply Chain Award with Bodybuilding.com for Delivery Experience Management (DEM).

Press Releases

Convey Wins SDCE 100 Supply Chain Award with Bodybuilding.com

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Join us in Chicago this June for IRCE @ RetailX 2019. You're in for four amazing days of learning and networking with supply chain experts.

Events

Sessions You Can’t Miss at IRCE @ RetailX 2019

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As retailers everywhere think about whether they should implement faster shipping options, such as two-day shipping or even next-day delivery, this holiday season, here are four questions they should consider first.

Blog

4 Questions To Ask Before Implementing Faster Shipping Options This Peak

Kirsten Newbold-Knipp, CMO, Convey Inc., examines the role of delivery experience management in last-mile delivery, ensuring a smooth delivery process and keeping customers happy.

News

Last-Mile Delivery Is a Battleground

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Convey helps retailers to make delivery amazing by connecting data across systems, providing context around shipments, and enabling transportation teams to quickly resolve exceptions with carriers.

Video

Convey Engage Solution Overview

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