About Convey

We are a passionate and unique team of eCommerce leaders, company builders, scientists and freight transportation experts reinventing how retailers engage consumers post-purchase.

We believe that true post-purchase experience reinvention is required as consumers buy more online, particularly larger items where tracking data is often inconsistent and spread across many freight and white glove carriers. There is little that can churn a customer faster than a poor delivery experience marked by lack of real time tracking and pro-active communication, inconvenient returns and even a failure to recognize a consumer’s high lifetime value when decisioning carrier and mode.

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Contact Us

812 San Antonio St #300
Austin, TX 78701
(602) 842-2788