Product Analyst

Austin, TX

About Convey’s Product Team

As a company and as a product team our #1 core value is making our customers successful, and building great products is an absolute requirement to that end. Between talking to customers and working with all internal departments at Convey, we are connoisseurs of our customers’ problems and focus all our efforts on building robust, innovative solutions that users love. We have great empathy for our customers and users, and we are happiest when we make something that helps them succeed.

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Why We Love It Here

We are a passionate team from diverse backgrounds that have come together to build something great. Sure, we have company paid lunches, happy hours and cool events, but the reason we stay committed is that we all genuinely believe in the vision and the character of the team we have assembled.

Our Values

Convey is nothing more than the people here each day. While we all come from vastly different backgrounds and experiences, these following values define all of us and are key to how we are building our team:

  • We relentlessly pursue customer value
  • We thrive on pioneering new ideas
  • We do it the right way

Benefits

Beyond collaborating with a great team, here are more reasons why working here is great:

  • Competitive cash, equity, and benefits
  • Downtown Austin – parking included
  • Fully paid medical, dental and vision, and a 401K program
  • Anti-policy vacation time – take it when you need it

The Role

Convey is seeking a Product Analyst to join our Product Team and take our quantitative analysis and decision making skills to the next level.

In this role, you will measure two very important parts of Convey’s business. First, you will collaborate with Convey’s customers to help them measure the return on their investment (ROI) and to answer the question, “How is Convey’s software impacting their business?” Second, you will collaborate with the other members of Convey Product to measure user behavior, ensuring that Convey users are engaged and successful.

The “relentless pursuit of customer value” is Convey’s #1 company value, and demonstrating both measurable ROI and user engagement are key enablers for the ongoing growth of Convey’s business, so this is a high profile and important role that requires intense collaboration. You will be working directly with folks from the Product, Engineering, Customer Success, Marketing and Sales teams at Convey, and various departments at our customers’ businesses as well.

Responsibilities

  • Collaborate with Convey customers and internal stakeholders to develop measurement frameworks and build models for both ROI and engagement.
  • Ensure that data is being properly collected by both our software and our customers, and find gaps in data collection and drive to get them fixed.
  • Seek to understand business drivers, then brainstorm, collect and analyze data.
  • Communicate key findings and results in verbal, visual, and written media.
  • Drive to improve models, presentations, processes and data quality over time — always be innovating and improving.

Requirements

  • Bachelor’s degree in economics, finance, math or statistics.
  • 3 years of experience as a business or financial analyst at a software or technology company.
  • Experience building ROI models and financial models.
  • Experience with the analytics tools of modern, cloud-based software development: SQL, RedShift, Google Analytics, Tableau, Python, Excel, GitHub, Jira.
  • Experience collaborating with both internal and external stakeholders across a range of functional skills and personality types. Consulting experience, in particular in the financial or management consulting fields, is a plus.
  • Strong written, oral and visual communications skills.
  • Strong troubleshooting and problem solving skills.
  • Fast learner, and not afraid to dive in and figure things out.
Contact us at careers@getconvey.com today to learn more.
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