Marketing, Loyalty & Acquisition

Prepping for peak: A delivery action guide for retail

Ensure the best customer delivery experience every time. Download our action guide to learn how to identify common retail shipping exceptions, know when and how to react, and fill in a worksheet to personalize the action plan to your organization.

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Convey Engage Solution Overview

Convey helps retailers to make delivery amazing by connecting data across systems, providing context around shipments, and enabling transportation teams to quickly resolve exceptions with carriers.

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Delivery Statistics for Medical Devices

As medical device supply chain leaders must manage an ever-growing courier network, time-sensitive supply demands, and a trend towards consumerization of medical supply distribution -- a la Amazon. Explore how the market of medical devices has exploded in growth the past few years and how it impacts supply chain.

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Convey Receives SDCE 100 Award for Top Supply Chain Projects for 2018

Convey has been named to the SDCE 100, the Supply & Demand Chain Executive magazine annual list of great supply chain projects, for its work with online retailer UncommonGoods.

This is the second consecutive year Convey has been named to the SDCE 100, which spotlights successful and innovative projects that deliver bottom-line value to enterprises across the range of supply chain functions. Last year the company was recognized for its work with online home improvement retailer Build.com.

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“Everything came together painlessly.”

“There were 'no surprises' during the implementation. Everything came together painlessly. That is almost unheard of during technology implementations. We are very NPS [Net Promoter Score] driven and we follow up on any NPS detractor. Without a doubt, our number-one complaint has been with delivery. People get angry when their products don't get there on time. The Convey solution provides automated, intelligent delivery choices that optimize the overall decision each time. The solution has helped get products to consumers faster through optimized shipping decision execution and extraordinary delivery communications.”

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Retail Delivery Statistics

Convey has compiled a list of retail delivery statistics, outlining online shopping behavior. Uncover the latest stats here from top retail surveys such as the NRF, UPS, and more.

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