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As customers expectations grow above & beyond fast and free shipping, learn how delivery experience management can be your last mile competitive advantage.
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Delivery Experience Management Is Retail’s Last Mile Advantage
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Grove Collaborative’s operations challenge: As the business scales, can it cut cost-to-serve without sacrificing stellar customer experience? The answer is yes.
Video
WEBINAR: Can Delivery Exceptions Be Turned Into Opportunities?
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It’s crucial to provide a returns experience that keeps customers coming back, and extends your lifetime value. Learn how top retailers are tackling reverse logistics roadblocks.
Blog
Take Control of Online Returns to Keep Customers Coming Back
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Convey has compiled a list of retail delivery statistics, outlining online shopping behavior. Uncover the latest stats here from top retail surveys such as the NRF, UPS, and more.
Statistics
Retail Delivery Statistics
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Did Amazon bite off more than it can chew with Amazon Prime Days and one-day delivery? Learn how the spike in volume affects carrier performance.
News
As Prime Day Approaches, Amazon Stares Down Barrel Of The Delivery Gun
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When up against Amazon Prime Day's dominance of summer online shopping, learn how smaller retailers can leverage their strengths to become triumphant.
News
Smaller Retailers Put Personal Stamp On Amazon’s Prime Day
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Amazon has reshaped customer expectations surrounding delivery. Can carriers keep up with the logistics of Amazon Prime Day to reap its rewards?
News
Amazon Prime Day creates logistics challenges and opportunities alike
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Get an understanding of the retail holiday shipping imperative: to inspire confidence and repeat business from consumers.
Blog
Keeping Pace with Holiday Shipping Expectations
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As large companies like Amazon and Walmart announce improvements in their delivery speeds, constant logistics services become a reality.
News
Are We Heading Toward 24/7 Logistics Services Or Are We Already There?
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Considering zone skipping? Understand how it can benefit your team, and ask yourself these 3 questions to see if it's the right strategy for your team.
Blog
When To Consider Zone Skipping As A Logistics Strategy
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Learn how LTL carriers, paired with the right technology, are primed to improve customer experience through better freight management.
Video
Carrier Connections: Supply Chain Optimization through Partnerships
