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Delivery Experience Management (DEM) is the art of proactively ensuring that your customers get their orders how and when they expect. Learn how brands can balance costs and customer demands, and why DEM is the future of last mile.

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Delivery Experience Management is the Future of the Last Mile

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It’s crucial to provide a returns experience that keeps customers coming back, and extends your lifetime value. Learn how top retailers are tackling reverse logistics roadblocks.

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Take Control of Online Returns to Keep Customers Coming Back

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Did Amazon bite off more than it can chew with Amazon Prime Days and one-day delivery? Learn how the spike in volume affects carrier performance.

News

As Prime Day Approaches, Amazon Stares Down Barrel Of The Delivery Gun

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When up against Amazon Prime Day's dominance of summer online shopping, learn how smaller retailers can leverage their strengths to become triumphant.

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Smaller Retailers Put Personal Stamp On Amazon’s Prime Day

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Get an understanding of the retail holiday shipping imperative: to inspire confidence and repeat business from consumers. 

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Keeping Pace with Holiday Shipping Expectations

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As large companies like Amazon and Walmart announce improvements in their delivery speeds, constant logistics services become a reality.

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Are We Heading Toward 24/7 Logistics Services Or Are We Already There?

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Considering zone skipping? Understand how it can benefit your team, and ask yourself these 3 questions to see if it's the right strategy for your team.

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When To Consider Zone Skipping As A Logistics Strategy

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Learn how LTL carriers, paired with the right technology, are primed to improve customer experience through better freight management.

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Carrier Connections: Supply Chain Optimization through Partnerships

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What do you need to optimize your carrier mix for customer experience and budget? Use our Freight RFP template to reduce your carrier costs.

Research

Free Freight RFP Template

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The Convey-Logicbroker partnership automates freight decisions, enhances customer experience and improves process efficiency by 41% for BBQGuys.com

Press Releases

Convey-Logicbroker Partnership Optimizes Delivery for Retailers’ Dro...

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Convey, Inc. announced winning the SDCE 100 Supply Chain Award with Bodybuilding.com for Delivery Experience Management (DEM).

Press Releases

Convey Wins SDCE 100 Supply Chain Award with Bodybuilding.com

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