IT

Convey Engage Solution Overview

Convey helps retailers to make delivery amazing by connecting data across systems, providing context around shipments, and enabling transportation teams to quickly resolve exceptions with carriers.

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Delivery Statistics for Medical Devices

As medical device supply chain leaders must manage an ever-growing courier network, time-sensitive supply demands, and a trend towards consumerization of medical supply distribution -- a la Amazon. Explore how the market of medical devices has exploded in growth the past few years and how it impacts supply chain.

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“Everything came together painlessly.”

“There were 'no surprises' during the implementation. Everything came together painlessly. That is almost unheard of during technology implementations. We are very NPS [Net Promoter Score] driven and we follow up on any NPS detractor. Without a doubt, our number-one complaint has been with delivery. People get angry when their products don't get there on time. The Convey solution provides automated, intelligent delivery choices that optimize the overall decision each time. The solution has helped get products to consumers faster through optimized shipping decision execution and extraordinary delivery communications.”

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Retail Delivery Statistics

Convey has compiled a list of retail delivery statistics, outlining online shopping behavior. Uncover the latest stats here from top retail surveys such as the NRF, UPS, and more.

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Congressional Hearing: Tech’s Impact on Retail Operations

On March 7, 2018 Convey participated in a congressional hearing reviewing the impact of emerging technology on retail operations and logistics. The goal of this hearing was to brief the house subcommittee on digital commerce and consumer protection on the trends impacting the rise of online shopping and how those trends impact transportation in particular and the rise of various types of risks to consumers as a result.

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