Posts By: Kirsten Newbold-Knipp

Last Mile Customer Experience Starts with Real-Time Visibility

Posted December 4th, 2018 by Kirsten Newbold-Knipp & filed under Retail Supply Chain, Tips and Tricks.

last mile customer experience starts with real-time visibility

Last week, tens of millions of Black Friday and Cyber Monday ecommerce orders were shipped, […]

The UK’s State of Delivery: Gartner Supply Chain Conference

Posted October 5th, 2018 by Kirsten Newbold-Knipp & filed under Personalization, Retail Supply Chain.

Last week, at the Gartner Supply Chain Conference, supply chain leaders across EMEA gathered […]

Deliver Higher Lifetime Value with Improved Shipping Experiences

Posted September 19th, 2018 by Kirsten Newbold-Knipp & filed under Personalization, Retail Supply Chain, Tips and Tricks.

deliver higher lifetime value with improved shipping experiences

The customer journey goes beyond purchase. It starts before we buy – with need […]