Supply chain and customer experience leaders including Neiman Marcus, Jet.com, and Eddie Bauer rely on Convey’s software and expertise to create happier, loyal customers at lower cost.
“At Jet.com we are committed to being on the forefront of retail technology and customer experience. Convey represents the kind of strategic partner that will help us reach our goal of making the shopping experience as easy and effortless as possible”
“At Build.com delivering an exceptional customer experience is key. Convey’s Intelligent Fulfillment Platform has had an immediate impact on our supplier drop ship program, and the technology has helped us deliver a consistently positive experience while still reducing our freight spend by 20%”
“With Convey, we’ve got a unified experience that feels like it’s all coming from UncommonGoods. That unifying experience is one of best benefits for the customer. So we can try new things and new carriers and the customer gets a consistent experience — all branded in one place… Convey really shines on the operational side. They know the carriers and want to solve for making the delivery experience consistent.”
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per Incorrect Address on Parcel Shipment
per Damaged Freight Shipment
per Return to Sender Parcel Shipment